If you are dissatisfied with Haymills’ service or handling of a transaction, and you are unable to resolve this with the member of staff involved, please report the matter to the Office Manager. This complaint will be acknowledged within three working days of receipt and an investigation undertaken. A formal written response will be sent to you within 15 working days.
If you are not entirely satisfied with the resolution please contact the Company Director on +44 (0)20 8904 8822 so they can work with you to resolve the situation.
Alternatively, you can email us on [email protected] or write to us with your concerns/comments at:
Haymills 292 Preston Road
Harrow
HA3 0QA
Following the Director’s investigation, a written statement expressing Haymills’ final view will be sent to you. If you remain dissatisfied, refer the matter to The Property Ombudsman (TPO) within six months for a review. For the avoidance of doubt, TPO will only review complaints made by
consumers.
If you are not entirely satisfied with the resolution please contact the Company Director on +44 (0)20 8904 8822 so they can work with you to resolve the situation.
Alternatively, you can email us on [email protected] or write to us with your concerns/comments at:
Haymills 292 Preston Road
Harrow
HA3 0QA
Following the Director’s investigation, a written statement expressing Haymills’ final view will be sent to you. If you remain dissatisfied, refer the matter to The Property Ombudsman (TPO) within six months for a review. For the avoidance of doubt, TPO will only review complaints made by
consumers.